We average less than two hours response time from the time you place the call to the time a technician arrives.
Anytime you call G5 during business hours, you will speak directly to one of our team members.
We triple check each of your invoices to ensure accuracy.
G5 will replace the system at your request if your machine fails to work for reasons outside of routine maintenance.
24/7 access to place service calls, order supplies, and submit meter readings.
Since we started doing business with G5, it has been a very pleasant experience. The machines are awesome (we have seven in our church). No downtime is a wonderful feature, along with the courtesy and expertise of the staff. G5 is definitely at the top of our list!
Greene, Finney, & Horton has been with G5 for six years, and we are very satisfied. We have found the G5 staff to be helpful and courteous. We are extremely pleased with the service team and their response time, which is quick and thorough. We highly recommend G5 and their Sharp products.
We had another service provider that was neither a great responder nor a great support system, but with G5 all we have to do is make a phone call and someone is at our office or we have an appointment for a resolution to the problem! We might be a small business, but we need attention just like a larger company, and we get that with G5.