We average less than two hours response time from the time you place the call to the time a technician arrives.
Anytime you call G5 during business hours, you will speak directly to one of our team members.
We triple check each of your invoices to ensure accuracy.
G5 will replace the system at your request if your machine fails to work for reasons outside of routine maintenance.
24/7 access to place service calls, order supplies, and submit meter readings.
When I came to work for Edwards Road Baptist Church three years ago, we had some copier/printers that were less than stellar, to say the least. They would often hang up during print jobs, and the service we received with our prior vendor was not that great. When we started looking for a new copier/printer vendor, we looked around the area for someone that would take care of us promptly, that would have integrity in our dealings, and that would furnish us with high quality copier/printer solutions. We have certainly found that and more in G5! Everyone we have dealt with at G5 has been incredibly professional, and their customer service has been excellent. If we have a problem, they are extremely responsive, and we have a great relationship with everyone that we work with. Thank you so much, G5, for making our jobs much easier, and we look forward to a long relationship with you!
We have been partnering with G5 for over a year now, and we would tell anyone that G5 is always very prompt and courteous to resolve any problems we may be having. We are very satisfied with G5.
JWS is very happy with our machine. G5 is easy to work with and provides good service.