We average less than two hours response time from the time you place the call to the time a technician arrives.
Anytime you call G5 during business hours, you will speak directly to one of our team members.
We triple check each of your invoices to ensure accuracy.
24/7 access to place service calls, order supplies, and submit meter readings.
Our company is extremely happy with G5 and would recommend them wholeheartedly. They not only have an exceptional sales team that takes the time to learn the unique needs of your business and suggest the right equipment to meet your needs, but they also provide excellent customer service after the fact. The service team responds very quickly (often within the hour) and their professional, knowledgeable staff identify & correct the issue within minutes. We are glad that we made the decision to go with G5 & are happy to share our experience with others.
I know when I call G5, no matter what, they will respond in a timely manner, and all issues will be taken care of. Customer Service is always a pleasure to talk with. I have my toner usually within 24 hours. It's always a pleasure.
We have been with G5 for one and a half years now, and we are extremely satisfied with our service. On the rare occasions we have had to call maintenance, G5 arrives within ninety minutes, and they get the problem solved immediately. We appreciate their dependability, dedication, and service—which is what makes them stand out among their competitors!