We average less than two hours response time from the time you place the call to the time a technician arrives.
Anytime you call G5 during business hours, you will speak directly to one of our team members.
We triple check each of your invoices to ensure accuracy.
G5 will replace the system at your request if your machine fails to work for reasons outside of routine maintenance.
24/7 access to place service calls, order supplies, and submit meter readings.
I know when I call G5, no matter what, they will respond in a timely manner, and all issues will be taken care of. Customer Service is always a pleasure to talk with. I have my toner usually within 24 hours. It's always a pleasure.
We are a local business, and we enjoy the opportunity to work with other reputable local firms! We have found G5 to be a true partner to our business! Not only are we happy with the technology that G5 offers our business, but the service is outstanding!
Of all the companies we work with, G5 has the best customer service. I'm reminded of a fundraiser a couple years earlier where we ran out of ink in the middle of printing. G5 had toner available for us that day which was a huge cost savings for us.