Great with copiers. Even better with people.
We average less than two hours response time from the time you place the call to the time a technician arrives.
Anytime you call G5 during business hours, you will speak directly to one of our team members.
We triple check each of your invoices to ensure accuracy.
24/7 access to place service calls, order supplies, and submit meter readings.
Our goal is for you to be a lifetime customer by making your life easier.
When I came to work for Edwards Road Baptist Church three years ago, we had some copier/printers that were less than stellar, to say the least. They would often hang up during print jobs, and the service we received with our prior vendor was not that great. When we started looking for a new copier/printer vendor, we looked around the area for someone that would take care of us promptly, that would have integrity in our dealings, and that would furnish us with high quality copier/printer solutions. We have certainly found that and more in G5! Everyone we have dealt with at G5 has been incredibly professional, and their customer service has been excellent. If we have a problem, they are extremely responsive, and we have a great relationship with everyone that we work with. Thank you so much, G5, for making our jobs much easier, and we look forward to a long relationship with you!
Our company is extremely happy with G5 and would recommend them wholeheartedly. They not only have an exceptional sales team that takes the time to learn the unique needs of your business and suggest the right equipment to meet your needs, but they also provide excellent customer service after the fact. The service team responds very quickly (often within the hour) and their professional, knowledgeable staff identify & correct the issue within minutes. We are glad that we made the decision to go with G5 & are happy to share our experience with others.
I can’t say enough good things about G5. G5 is a company of high integrity. They are a company you depend on to deliver a quality product with excellent service. You can count on them to do what they say or do what it takes to make things right. All their personnel have been exemplary from the sales reps to the technicians. What I like most about them is that they stay involved and committed to you and your company after the sale. They are always looking out for you and providing ideas to meet your ever expanding needs. They listen well to your concerns and needs. You can tell they value you and the success of your company. That’s a personal touch that many companies don’t have today, but it radiates from G5. I would highly recommend G5 to anyone because of the excellent service we have received at Mitchell Road Christian Academy and from the feedback I have received from many of my colleagues who have thanked me time and time again for recommending G5 to them.