We average less than two hours response time from the time you place the call to the time a technician arrives.
Anytime you call G5 during business hours, you will speak directly to one of our team members.
We triple check each of your invoices to ensure accuracy.
G5 will replace the system at your request if your machine fails to work for reasons outside of routine maintenance.
24/7 access to place service calls, order supplies, and submit meter readings.
We had another service provider that was neither a great responder nor a great support system, but with G5 all we have to do is make a phone call and someone is at our office or we have an appointment for a resolution to the problem! We might be a small business, but we need attention just like a larger company, and we get that with G5.
G5 has always provided incredible customer service. If there is a need, they are not only available to fulfill that need, but also suggest effective ways to eliminate future reoccurrences of the problem. We are all used to companies that put their best foot forward to win your business, yet G5 has the proverbial '2 foot' combination that does not stop after the sale. If you are in the market for the best copier for your business needs, G5 will fill your copier needs with incredible service!
We have been with G5 for one and a half years now, and we are extremely satisfied with our service. On the rare occasions we have had to call maintenance, G5 arrives within ninety minutes, and they get the problem solved immediately. We appreciate their dependability, dedication, and service—which is what makes them stand out among their competitors!