We average less than two hours response time from the time you place the call to the time a technician arrives.
Anytime you call G5 during business hours, you will speak directly to one of our team members.
We triple check each of your invoices to ensure accuracy.
G5 will replace the system at your request if your machine fails to work for reasons outside of routine maintenance.
24/7 access to place service calls, order supplies, and submit meter readings.
JWS is very happy with our machine. G5 is easy to work with and provides good service.
I can’t say enough good things about G5. G5 is a company of high integrity. They are a company you depend on to deliver a quality product with excellent service. You can count on them to do what they say or do what it takes to make things right. All their personnel have been exemplary from the sales reps to the technicians. What I like most about them is that they stay involved and committed to you and your company after the sale. They are always looking out for you and providing ideas to meet your ever expanding needs. They listen well to your concerns and needs. You can tell they value you and the success of your company. That’s a personal touch that many companies don’t have today, but it radiates from G5. I would highly recommend G5 to anyone because of the excellent service we have received at Mitchell Road Christian Academy and from the feedback I have received from many of my colleagues who have thanked me time and time again for recommending G5 to them.
We have been with G5 for one and a half years now, and we are extremely satisfied with our service. On the rare occasions we have had to call maintenance, G5 arrives within ninety minutes, and they get the problem solved immediately. We appreciate their dependability, dedication, and service—which is what makes them stand out among their competitors!