We average less than two hours response time from the time you place the call to the time a technician arrives.
Anytime you call G5 during business hours, you will speak directly to one of our team members.
We triple check each of your invoices to ensure accuracy.
G5 will replace the system at your request if your machine fails to work for reasons outside of routine maintenance.
24/7 access to place service calls, order supplies, and submit meter readings.
G5 is a great company to lease or buy your equipment from. Their sales team, office support, and connections employees are great to work with. If you have a problem with any equipment, they come within ninty minutes or at least the next morning, but they always call. If you need cartridges for your copier/printers, just give them a call and toner is there in a few days. Their sales team cares about their customer's needs.
I could not be happier with G5. The Sales and Service staff are all very helpful and great to work with. At any time, I can call for help and I will have the answer or repair in no time. G5 is far above the rest.
G5 has always provided incredible customer service. If there is a need, they are not only available to fulfill that need, but also suggest effective ways to eliminate future reoccurrences of the problem. We are all used to companies that put their best foot forward to win your business, yet G5 has the proverbial '2 foot' combination that does not stop after the sale. If you are in the market for the best copier for your business needs, G5 will fill your copier needs with incredible service!