We average less than two hours response time from the time you place the call to the time a technician arrives.
Anytime you call G5 during business hours, you will speak directly to one of our team members.
We triple check each of your invoices to ensure accuracy.
24/7 access to place service calls, order supplies, and submit meter readings.
G5 is just the best at taking care of us. They always do what we need, when we need it.
When I came to work for Edwards Road Baptist Church three years ago, we had some copier/printers that were less than stellar, to say the least. They would often hang up during print jobs, and the service we received with our prior vendor was not that great. When we started looking for a new copier/printer vendor, we looked around the area for someone that would take care of us promptly, that would have integrity in our dealings, and that would furnish us with high quality copier/printer solutions. We have certainly found that and more in G5! Everyone we have dealt with at G5 has been incredibly professional, and their customer service has been excellent. If we have a problem, they are extremely responsive, and we have a great relationship with everyone that we work with. Thank you so much, G5, for making our jobs much easier, and we look forward to a long relationship with you!
Our company is extremely happy with G5 and would recommend them wholeheartedly. They not only have an exceptional sales team that takes the time to learn the unique needs of your business and suggest the right equipment to meet your needs, but they also provide excellent customer service after the fact. The service team responds very quickly (often within the hour) and their professional, knowledgeable staff identify & correct the issue within minutes. We are glad that we made the decision to go with G5 & are happy to share our experience with others.