We average less than two hours response time from the time you place the call to the time a technician arrives.
Anytime you call G5 during business hours, you will speak directly to one of our team members.
We triple check each of your invoices to ensure accuracy.
G5 will replace the system at your request if your machine fails to work for reasons outside of routine maintenance.
24/7 access to place service calls, order supplies, and submit meter readings.
I could not be happier with G5. The Sales and Service staff are all very helpful and great to work with. At any time, I can call for help and I will have the answer or repair in no time. G5 is far above the rest.
I couldn't say enough great things about G5. They do what they say and their people are always very prompt in responding to any concern. I've tried the others and no one compares to G5!
When printers go down in business, it is more than an inconvenience, it is a loss of revenue. G5 makes sure that we are up and running as quickly as possible. We have called on them many times in a 'panic' trying to get a mailing out or with some technical problem and without exception they have been prompt, courteous, and very professional.