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Great with copiers. Even better with people.
Great with copiers. Even better with people.
Great with copiers. Even better with people.
  • Home
  • Portal
  • HelpDesk
  • Contact Us
  • Products
    • Xerox Knowledgebase
    • Xerox Color MFP
    • Xerox Black and White MFP
    • Xerox Color Printers
    • Xerox Black and White Printers
    • Xerox Production Color
    • Xerox Production Black and White
    • Visioneer Scanners
    • KIP
  • Software Solutions
    • Xerox All In Plan for Flat Rate Printing
    • Xerox Managed IT Services
    • Xerox IT Services Remote Learning Package
    • Xerox IT Services Remote Worker Package
  • Request a Quote
  • Home
  • Portal
  • HelpDesk
  • Contact Us
  • Products
    • Xerox Knowledgebase
    • Xerox Color MFP
    • Xerox Black and White MFP
    • Xerox Color Printers
    • Xerox Black and White Printers
    • Xerox Production Color
    • Xerox Production Black and White
    • Visioneer Scanners
    • KIP
  • Software Solutions
    • Xerox All In Plan for Flat Rate Printing
    • Xerox Managed IT Services
    • Xerox IT Services Remote Learning Package
    • Xerox IT Services Remote Worker Package
  • Request a Quote

Tech Tips

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By Courtney
In Tech Tips
Posted September 14, 2016

Making Sense of the Messages

Your system is programmed to prompt you for help when it needs something more than what has been provided. Sometimes these messages need a little clarification. One message G5 can help with is [...]

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By Courtney
In Tech Tips
Posted September 14, 2016

Canceling Copy Jobs Saves Time, Money, and Frustration

Problem: I accidentally sent or pressed start on a print/copy job. We have all been there. As soon as you hit the “print” button, you notice a typo that was absolutely not there 7 seconds ago. [...]

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0
By Courtney
In Tech Tips
Posted September 14, 2016

Running Originals through the Document Feeder

Problem: My originals are jamming in the document feeder. What is happening? Picture this: The copier. 9:22 AM. You place a stack of 47 originals in the document feeder of the copier and press [...]

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0
By Courtney
In Tech Tips
Posted September 14, 2016

FABulous Paper Feeding

Problem: Misfeeds right after opening a new ream of paper, skewing feeding stacks of paper through the document feeder. Solution: Your paper feeding experience needs to be a little less drab and [...]

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By Courtney
In Tech Tips
Posted September 14, 2016

Paper Size Problems

Problem: The copier says to load paper, but the trays are full. Solution: Check the paper size and/or paper type. Typically, if your copier is telling you to load paper it is because there is a [...]

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By Courtney
In Tech Tips
Posted September 14, 2016

File Size Check

Problem: Scanning errors. Possible Solution: Lower your file size by changing the resolution, or change the Color Mode setting. When scanning to an email destination the file size of your [...]

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By Courtney
In Tech Tips
Posted September 14, 2016

Shake, Shake, Shake Ya Toner! Shake it All the Time!

Problem: Error codes or broken gears Possible Prevention: Toner must be agitated in order to break up the clumps that form while the toner is settling inside the cartridge. Once a toner is [...]

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By Courtney
In Tech Tips
Posted September 14, 2016

Well FED Paper is Happy Paper

Problem: Mysterious issues. Randomly jamming, producing poor copy quality, curling the paper, all or some of these things. The function and output of an MFP is only as good as the supplies used [...]

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0
By Courtney
In Tech Tips
Posted September 14, 2016

Error Codes

Error Codes; everyone gets them, no one wants them. The G5 Helpdesk can resolve many codes. Our field technicians and system integration staff will walk you through clearing these codes or remote [...]

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0
By Courtney
In Tech Tips
Posted September 14, 2016

Clean Glass Makes Clean Copies

Problem: Lines on the copies. Possible Solution: If using the Automatic Document Feeder when the lines appeared, check the slit glass. The slit glass is the narrow glass on either the far right [...]

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