Error Codes; everyone gets them, no one wants them.
The G5 Helpdesk can resolve many codes. Our field technicians and system integration staff will walk you through clearing these codes or remote into your system to remedy the issue. But there is also something you can do that may get your equipment running again.
Try this… Using the main power switch (located inside the front door or on the side of the machine), power off your machine. Wait 5 seconds, then power on the machine. No harm will come to your system by powering off then on.
In some cases, this will clear the code from your equipment. If the code comes back, please call us, and we will take care of the issue. Our goal is to keep your equipment working for your team, either by giving you the tools and knowledge to clear issues or being available when you need us.
We want you to be delighted by the service of G5.