If meters are due, they will show up in in the Meters box on your Customer Portal home screen beside Meters due. Click the number next to Meters due.
When meter readings are required, the status column will show Now Due for that particular machine. As you begin to enter the reading in the New Meter Reading field, a window will automatically appear. Continue entering the reading, the Total will appear red until the entire new reading is entered. Click OK to submit the reading.
If the new reading corresponds to the previous reading, you will receive an OK message that will allow you to submit. If you receive an error message after entering the new reading, double check the meter on the machine.