Machine Function

All machines are conveniently color-coded. You can touch (and sometimes pull, twist, and push) all of the bright green plastic parts inside your machine.

First, consult your Operation Manual to make sure that your machine can run labels, and confirm from which tray they need to be run. (Generally, labels should be run from the bypass tray, but [...]

Log into the web interface Click on Administrator Login Password is admin (all lower case) Click on User Control Click Add Type user name in  User Name (Required) field Type Account code User [...]

Log into the web interface Click on Address Book Click Add Confirm Address Type is set to E-mail Type name of user in Address Name (Required) Check the box for Register this Address to be added [...]

Typically, if your copier is telling you to “Load Paper” it is because there is a job in the queue requiring a paper size or type that the machine does not currently have. You can go into the job [...]

When scanning to an email destination, the file size of your document is very important. If a scan job is too large, you may get an error at the copier, or your scan may just never come through [...]

If your machine has a copy function key, hold it down and it will tell you your usage amount. If your machine has a home button to the right of the touchscreen, double click that button.

Check the following: The power cord is securely plugged into the power filter. The power filter (also know as a p-surge) is securely plugged into the wall outlet. The main power button on the [...]

Yes. You can attempt to clear this code by pressing CA or by turning your machine off and on. There are certain codes that refer to routine maintenance which should be performed on your [...]