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Great with copiers. Even better with people.
Great with copiers. Even better with people.
Great with copiers. Even better with people.
  • Home
  • Portal
  • HelpDesk
  • Contact Us
  • Products
    • Xerox Knowledgebase
    • Xerox Color MFP
    • Xerox Black and White MFP
    • Xerox Color Printers
    • Xerox Black and White Printers
    • Xerox Production Color
    • Xerox Production Black and White
    • Visioneer Scanners
    • KIP
  • Software Solutions
    • Xerox All In Plan for Flat Rate Printing
    • Xerox Managed IT Services
    • Xerox IT Services Remote Learning Package
    • Xerox IT Services Remote Worker Package
  • Request a Quote
  • Home
  • Portal
  • HelpDesk
  • Contact Us
  • Products
    • Xerox Knowledgebase
    • Xerox Color MFP
    • Xerox Black and White MFP
    • Xerox Color Printers
    • Xerox Black and White Printers
    • Xerox Production Color
    • Xerox Production Black and White
    • Visioneer Scanners
    • KIP
  • Software Solutions
    • Xerox All In Plan for Flat Rate Printing
    • Xerox Managed IT Services
    • Xerox IT Services Remote Learning Package
    • Xerox IT Services Remote Worker Package
  • Request a Quote

Machine Function

Home / Machine Function
0
By Courtney
In
Posted September 15, 2016

I don’t want to break my machine, how do I know what to touch?

All machines are conveniently color-coded. You can touch (and sometimes pull, twist, and push) all of the bright green plastic parts inside your machine.

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By Courtney
In
Posted September 14, 2016

How do I print labels?

First, consult your Operation Manual to make sure that your machine can run labels, and confirm from which tray they need to be run. (Generally, labels should be run from the bypass tray, but [...]

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0
By Courtney
In
Posted September 14, 2016

How do I add a new user number (copy code) to the copier?

Log into the web interface Click on Administrator Login Password is admin (all lower case) Click on User Control Click Add Type user name in  User Name (Required) field Type Account code User [...]

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0
By Courtney
In
Posted September 14, 2016

How do I add an email address to the copier?

Log into the web interface Click on Address Book Click Add Confirm Address Type is set to E-mail Type name of user in Address Name (Required) Check the box for Register this Address to be added [...]

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By Courtney
In
Posted September 14, 2016

What should I do? The copier is telling me to load paper, but the trays are full.

Typically, if your copier is telling you to “Load Paper” it is because there is a job in the queue requiring a paper size or type that the machine does not currently have. You can go into the job [...]

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0
By Courtney
In
Posted September 14, 2016

I’m scanning to my email, but it’s not showing up, and I’m not getting an error message. What should I do?

When scanning to an email destination, the file size of your document is very important. If a scan job is too large, you may get an error at the copier, or your scan may just never come through [...]

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0
By Courtney
In
Posted September 14, 2016

How do I check my toner level?

If your machine has a copy function key, hold it down and it will tell you your usage amount. If your machine has a home button to the right of the touchscreen, double click that button.

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0
By Courtney
In
Posted September 14, 2016

My copier won’t turn on, what should I do?

Check the following: The power cord is securely plugged into the power filter. The power filter (also know as a p-surge) is securely plugged into the wall outlet. The main power button on the [...]

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0
By Courtney
In
Posted September 12, 2016

My copier shows a maintenance code. Can I still use my machine?

Yes. You can attempt to clear this code by pressing CA or by turning your machine off and on. There are certain codes that refer to routine maintenance which should be performed on your [...]

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Contact Us – Upstate SC
  • G-Five, Inc.
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Contact Us – Metro Charlotte NC
  • G-Five, Inc.
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    Building B, Suite 400
    Huntersville, NC 28078
  • 704.337.8900
  • G5-Info@xerox.com
  • www.gfive.net
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